Frequently Asked Questions
Everything you need to know about bringing art and elegance into your home.
What is the typical shipping timeframe for artwork and decor?
Most orders are processed within 2-3 business days. Due to the delicate nature of our home gallery pieces, shipping typically takes 5-10 business days depending on your location and the size of the item.
How do you ensure fragile items are protected during transit?
We use professional-grade, custom-fitted packaging materials including reinforced corners and acid-free protective layers to ensure your home decor arrives in pristine condition.
What is your return policy for home accents?
We offer a 30-day return policy for most items. Products must be in their original packaging and condition. Please note that custom-commissioned pieces are final sale.
Do you provide hanging hardware with your wall art?
Yes, all Stowe Gallery wall art and mirrors come with the necessary heavy-duty hanging hardware and installation instructions to ensure secure mounting on your walls.
Can I request a custom size for a specific gallery piece?
Many of our exclusive collections can be customized to fit your specific space. Please contact our design concierge team with the product name and desired dimensions for a quote.
Are the materials used in your products sustainably sourced?
Stowe Gallery is committed to ethical sourcing. We prioritize partnerships with artisans who use reclaimed woods, natural fibers, and eco-friendly finishes whenever possible.